Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online gaming platform. We are committed to transparency regarding data collection practices and ensuring compliance with UK data protection regulations, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They contain information that is transferred to your device's hard drive and help us recognise your device during subsequent visits. Cookies enable various functionalities and improve your gaming experience by remembering your preferences and login details.
Similar technologies include web beacons, pixels, and local storage objects that serve comparable functions to cookies in collecting and storing information about your interactions with our platform.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Enable core website functionality, security features, and account access | Session/Up to 1 year |
| Performance Cookies | Collect anonymous data about website usage and performance metrics | Up to 2 years |
| Functional Cookies | Remember user preferences, language settings, and personalisation options | Up to 1 year |
| Targeting Cookies | Deliver relevant advertising and track marketing campaign effectiveness | Up to 13 months |
3. Essential Gaming Functions
Our platform relies on essential cookies to provide core gaming services. These cookies are necessary for:
- User authentication and account security
- Maintaining gaming sessions and preventing fraud
- Processing deposits, withdrawals, and bonus allocations
- Ensuring responsible gambling features function correctly
- Complying with regulatory requirements and age verification
4. Analytics and Performance Monitoring
We utilise analytics cookies to understand how players interact with our games and services. This data helps us optimise game performance, identify technical issues, and improve overall user experience. Performance cookies collect anonymised information about page load times, game stability, and navigation patterns.
These insights enable us to enhance our slot machines, table games, and live casino offerings while maintaining optimal platform performance across all devices.
5. Personalisation and Preferences
Functional cookies remember your individual preferences and settings, including:
- Language and currency selections
- Game favourites and recently played titles
- Display preferences and sound settings
- Responsible gambling limits and cooling-off periods
- Communication preferences and notification settings
6. Marketing and Promotional Communications
With your consent, we use targeting cookies to deliver personalised promotional offers and bonuses relevant to your gaming preferences. These cookies track your interaction with marketing materials and help us measure campaign effectiveness while ensuring you receive appropriate offers based on your playing history.
Marketing cookies also prevent the same advertisement from being shown repeatedly and enable cross-device recognition for consistent promotional experiences.
7. Third-Party Cookies and Partners
Our platform may contain cookies from trusted third-party service providers, including:
- Payment processors for secure transaction handling
- Game developers and software providers
- Analytics services for comprehensive performance monitoring
- Customer support and live chat functionality
- Security services for fraud prevention and detection
These partners operate under strict data protection agreements and comply with UK privacy regulations.
8. Managing Your Cookie Preferences
You can control cookie usage through multiple methods. Our cookie consent banner allows you to accept or decline non-essential cookies when first visiting our site. You can modify these preferences at any time through your account settings or by accessing the cookie preference centre available in the website footer.
Please note that disabling essential cookies may limit certain platform functionalities and could affect your ability to access specific gaming features or account services.
9. Browser Cookie Controls
Most web browsers automatically accept cookies, but you can modify browser settings to control cookie behaviour:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy > Advanced
10. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices or applicable regulations. We will notify users of significant changes through email notifications or prominent website notices. The effective date of the current policy is displayed at the document header.
For questions about our cookie practices, data processing, or to exercise your privacy rights under UK GDPR, please contact our Data Protection Officer through the designated contact channels available in our Privacy Policy or customer support section.